Student Services
Food Services
WAB’s food services are provided by Sodexo, a global food services and facilities management company headquartered in France and operating in 45 countries. Sodexo has partnered with WAB for the past seven years and works closely with the school’s on-campus team to deliver food that is healthy, safe, nutritious, and sustainably prepared.
All meals are freshly prepared each day in WAB kitchens.
Dining Locations
- Early Childhood Centre (ECC): Meals are served in the Piazza using a combination of buffet and family-style service.
- Elementary School: Meals are served in the Atrium, which features four serving stations: three hot-food counters and a salad/sandwich bar.
Weekly menus are posted every Friday on both the Parent Portal and the Sodexo App.
Meal Options
Students can choose from:
- Balanced set meals
- Made-to-order sandwiches
- Fresh salads
- Snacks available during morning break and lunchtime
Questions & Feedback
Additional information and frequently asked questions (FAQs) are available in the Food Services section of the Parent Portal.
For questions about an individual student’s food service account, please contact the Sodexo Unit Manager at foodservices@wab.edu.
For general feedback or questions about school food services, please contact your section’s Parent Link representative. Parent Link representatives collect feedback and share it with the Food Committee during monthly meetings. More information about the feedback process is available on the Parent Portal.
Food Purchase & Top Ups
Recharging funds on your child’s smart card can easily be done using the Sodexo mobile APP or by using cash at the food counter.
ES students are no longer issued smart cards. Instead, they use face-scanning technology to pay for snacks and lunch.
If a student’s face scan does not work or their food account balance is negative, Sodexo will still allow the student to purchase up to three snacks and lunches. In this case, the student should go to the counter and provide their name to the cashier. The cashier will charge the student’s account later that day.
However, if a student loses their card they must report it to Elementary Reception, where they can order a new card. A new card will take approximately 24-hours to process and carries a replacement charge fee.
Transportation
WAB provides a student bus service to and from school. This is known as the Regular Bus service. Buses arrive at school between 8:00 am and 8:30 am each day, although delays can occur due to traffic congestion. Afternoon buses depart at the following times:
Bus Information
Our bus service takes students to and from WAB, with target arrival times between 8:00 am and 8:20 am. Buses depart school at 3:30 pm, 4:35 pm and 5:45 pm (6:00 pm on Wednesdays).
Regular Bus
- Morning and 3:30pm bus service; Monday to Friday.
- ES-only and mixed school section buses depart from the Elementary School carpark in the afternoon.
ASA Bus
- 4:35pm bus service; Monday to Thursday.
- Serve Elementary School students (Senior Grade 1 to Grade 5) mainly, however Middle and High School students are welcome to ride these buses as needed.
- All buses depart from the Elementary School carpark.
NOTE: These information might be updated weekly, please refer to WAB Weekly emails for the latest updates.
Changes to Elementary Students taking their Regular or ASA Bus in the Afternoons
If your child is not taking the bus, is riding another bus, or will stop taking the bus, you can notify the Transportation Department the following ways:
Schedule Changes:
ES parents can notify the Transportation Department of bus changes in three ways:
- WAB Mobile Connect (prefered): for changes by 2:00 PM; confirmations are sent to the email listed in PowerSchool. WAB is working to add two-way communication through WAB Mobile Connect in the future.
- Email: transportation@wab.edu for changes, ideally by 2:00 PM. Please use these guidelines for your email.
- Phone: for last-minute changes after 2:00 PM, call +86 10 2618 5588 to ensure the message reaches the correct staff.
Note:
- Students will not be allowed to travel on an alternative bus without written consent from their parents.
- Do not email or message the homeroom teacher about bus changes, as they may not see it during the school day. The bus service is coordinated by the WAB Transportation Department. They will ensure all necessary staff are contacted.
- School buses are supervised by WAB employees, mainly teaching assistants, who work in tandem with the Transportation Department.
Health Services
Nurse Offices by Division
- Early Years (EY) and Swiss School: Located in the ECC Building; staffed by one registered nurse.
- Elementary School (ES): Located in the ES Building; staffed by two registered nurses (JG1–G5).
- Middle School (MS): Located in the MS Building; staffed by one registered nurse (Grades 6–8).
- High School (HS): Located in the HS Building; staffed by one registered nurse (Grades 9–12).
A log is kept of all assessments and care provided. Parents will be contacted if a student requires home monitoring or medical attention due to illness or injury.
Parents will be contacted if a student requires home monitoring or medical attention due to illness or injury.
Illness & Infectious Disease Protocol
WAB aims to be a “nut-free” and “fever-free” campus. To support this:
- Please check your child’s lunch/snacks for nuts (especially peanuts).
- Please go through the Home-Based Symptom Screening if your child is feeling unwell.
Keep your child home if they have:
- Fever (≥37.3°C)
- Diarrhea (≥3 watery stools in 24 hours)
- Vomiting
- Suspected or confirmed infectious disease
Additional reasons for staying home include:
- Conjunctivitis (Infected): less than 24 hours of antibiotic treatment
- Head lice: live lice or visible nits/eggs
- Impetigo: fresh sores or less than 48 hours of antibiotic treatment
- Ringworm: not yet on antifungal treatment
For reportable illnesses, Beijing CDC guidelines apply. The school nurse will inform you of:
- Required medical certificate (including symptom onset, diagnosis, and treatment)
- Exclusion period
- Need for a “Fit to Return-to-School Certificate” from a designated local CDC office before returning
Keeping Health Records Updated
Accurate, current health information is essential. Please:
- Submit all required health forms for new students
- Review and update details annually via WAB Mobile Connect (WMC)
Please notify the nurse promptly via WMC if your child:
- Is absent due to illness, injury, or medical appointment (even half-day);
- Has a new or changed health condition (e.g., allergies, asthma, diabetes, seizures/epilepsy);
- Receives a vaccination;
- Will be under the care of a temporary guardian when you are unavailable;
- Has updated contact information, including:
- Parents’ work, home, and mobile numbers
- Emergency contacts
- Medical insurance details
Medication at WAB
- All medications must be administered by the school nurse and stored in the Nurse Office (except EpiPens and Inhalers, which students may carry).
- Please complete the Permission to Administer Medicine Form, for any medication your child needs to take at school, including student name, class, medication name, dosage, timing/Frequency, and prescribing physician, etc.
- Medications must be in original containers, clearly labeled in English.
- Prescription meds require a copy of the doctor’s prescription.
- Medication cannot be given without proper documentation.
For More Information
Visit the Health Service Tab on the Parent Portal to access:
- WAB Health and Illness Policy & Procedures
- Medical Records
- Medication at WAB
- Injuries
- WAB Emergency Response Protocols
- Student Health Screenings
- PE & Swimming Excuse Policy
- WAB Health Questionnaire
- Beijing Recommended Immunization Schedule