Student Services

Student ID cards

Student ID cards (Smart Cards) are issued upon enrollment. They are used for a variety of purposes that include the purchase of food, borrowing sports equipment and library resources, and to release materials from the school’s printers.

Food Services

Sodexo is WAB’s catering partner and a global food services and facilities management company headquartered in France, operating in 45 countries. Sodexo understands WAB’s high standards and has partnered with the school for the past six years, working closely with our on-campus team to provide healthy, safe, and tasty food in a way that is both nutritional and sustainable.

The ECC food service is located in the Piazza and served family style. The Elementary School food service is located in the Atrium and has four serving counters: three hot-food counters and the salad/sandwich bar. All food is prepared fresh daily in WAB kitchens. Weekly menus are uploaded to the Parent Portal and the Sodexo APP every Friday.

Student meal offers include set menus, which are balanced meals, and custom-made sandwiches, salads, and snacks, which are served at morning break and lunchtime. Additional Frequently Asked Questions [FAQs] can be found online under the Food Services tab on the Parent Portal. Queries relating to your child’s food service account can be emailed to the Sodexo’s Unit Manager at eyfood@wab-edu.cn. 

General food queries can be emailed to your school section’s Parent Link representative. They will collate and share your concern/comment at the monthly food committee meeting. More about this can be found on the Parent Portal.

 

Food Purchase & Top Ups

Recharging funds on your child’s smart card can easily be done using the Sodexo mobile APP or by using cash at the food counter. 

ES students are no longer issued smart cards. Instead, they use face-scanning technology to pay for snacks and lunch.

If a student’s face scan does not work or their food account balance is negative, Sodexo will still allow the student to purchase up to three snacks and lunches. In this case, the student should go to the counter and provide their name to the cashier. The cashier will charge the student’s account later that day.

However, if a student loses their card they must report it to Elementary Reception, where they can order a new card. A new card will take approximately 24-hours to process and carries a replacement charge fee.

Transportation

WAB provides a student bus service to and from school. This is known as the Regular Bus service. Buses arrive at school between 8:10am and 8:30am each day, although delays can occur due to traffic congestion. Afternoon buses depart at the following times:

Bus Information

Our bus service takes students to and from WAB, with target arrival times between 8:00am and 8:20am. Buses depart school at 3:30pm, 4:35pm and 5:45pm (6:00pm on Wednesdays).

Regular Bus 

  • Morning and 3:30pm bus service; Monday to Friday.
  • ES-only and mixed school section buses depart from the Elementary School carpark in the afternoon.

ASA Bus

  • 4:35pm bus service; Monday to Thursday.
  • Serve Elementary School students (Senior Grade 1 to Grade 5) mainly, however Middle and High School students are welcome to ride these buses as needed.
  • All buses depart from the Elementary School carpark. 

NOTE: These information might be updated weekly, please refer to WAB Weekly emails for the latest updates.

Any bus changes need to be communicated to the Transportation Manager through email, text message, or bus change slips, which are available at the Elementary Reception. Please contact the Transportation Department before 10:00am to notify them of any changes to your child’s bus routines. If changes need to be made at the last minute, it is best to call the school to ensure the Transportation Department is aware of the change. Students will not be allowed to travel on an alternative bus without written consent from their parents.

Please do not email or text the homeroom teacher, as they may not see it during the school day. The bus service is coordinated by the Transportation Manager, who can be contacted through Elementary School Reception or transportation@wab.edu. School buses are supervised by Bus Supervisors (WAB Teacher Assistants), who are in constant mobile phone contact with the school at all times.

Health Services

Nurse Offices by Division 

  • Early Years (EY) and Swiss School: Located in the ECC Building; staffed by one registered nurse. 
  • Elementary School (ES): Located in the ES Building; staffed by two registered nurses (JG1–G5). 
  • Middle School (MS): Located in the MS Building; staffed by one registered nurse (Grades 6–8). 
  • High School (HS): Located in the HS Building; staffed by one registered nurse (Grades 9–12). 

A log is kept of all assessments and care provided. Parents will be contacted if a student requires home monitoring or medical attention due to illness or injury. 

Parents will be contacted if a student requires home monitoring or medical attention due to illness or injury. 

Illness & Infectious Disease Protocol 

WAB aims to be a “nut-free” and “fever-free” campus. To support this:

  • Please check your child’s lunch/snacks for nuts (especially peanuts).
  • Please go through the Home-Based Symptom Screening if your child is feeling unwell.

Keep your child home if they have:

  • Fever (≥37.3°C)
  • Diarrhea (≥3 watery stools in 24 hours)
  • Vomiting
  • Suspected or confirmed infectious disease

Additional reasons for staying home include:

  • Conjunctivitis (Infected): less than 24 hours of antibiotic treatment
  • Head lice: live lice or visible nits/eggs
  • Impetigo: fresh sores or less than 48 hours of antibiotic treatment
  • Ringworm: not yet on antifungal treatment

For reportable illnesses, Beijing CDC guidelines apply. The school nurse will inform you of:

  • Required medical certificate (including symptom onset, diagnosis, and treatment)
  • Exclusion period
  • Need for a “Fit to Return-to-School Certificate” from a designated local CDC office before returning

Keeping Health Records Updated

Accurate, current health information is essential. Please:

  • Submit all required health forms for new students
  • Review and update details annually via WAB Mobile Connect (WMC)

Please notify the nurse promptly via WMC if your child:

  • Is absent due to illness, injury, or medical appointment (even half-day);
  • Has a new or changed health condition (e.g., allergies, asthma, diabetes, seizures/epilepsy);
  • Receives a vaccination;
  • Will be under the care of a temporary guardian when you are unavailable;
  • Has updated contact information, including:
    • Parents’ work, home, and mobile numbers
    • Emergency contacts
    • Medical insurance details

Medication at WAB

  • All medications must be administered by the school nurse and stored in the Nurse Office (except EpiPens and Inhalers, which students may carry). 
  • Please complete the Permission to Administer Medicine Form, for any medication your child needs to take at school, including student name, class, medication name, dosage, timing/Frequency, and prescribing physician, etc.
  • Medications must be in original containers, clearly labeled in English.  
  • Prescription meds require a copy of the doctor’s prescription. 
  • Medication cannot be given without proper documentation. 

 

For More Information

Visit the Health Service Tab on the Parent Portal to access: 

  • WAB Health and Illness Policy & Procedures 
  • Medical Records 
  • Medication at WAB 
  • Injuries  
  • WAB Emergency Response Protocols 
  • Student Health Screenings 
  • PE & Swimming Excuse Policy 
  • WAB Health Questionnaire 
  • Beijing Recommended Immunization Schedule